If you need to to return or obtain a refund for a MasterChef product you have bought from Amazon, and not through us.masterchef.com, you must contact Amazon direct as the payment and sales agreement is with them.
How to contact Amazon:
• Go to AMAZON customer services
• Choose: A DELIVERY, ORDER OR RETURN
• Choose the product you wish to return
• Choose: RETURN OR REPLACEMENT
• Choose: SOMETHING ELSE
• Choose: I NEED MORE HELP
• Choose either to receive a call or chat with them.
• If you choose chat, then choose your product you wish to return
• Then choose: CHAT WITH AN ASSOCIATE NOW.
• You can then speak to them directly to explain you wish to return a faulty product.